描述
描述
The manufacturing enterprise guarantees ​fault-free operation of the tool for 5 years from the date of sale, provided that the consumer complies with storage and operating regulations.
Should a tool malfunction occur ​due to manufacturer defects​ during the warranty period, the manufacturing plant will perform warranty repairs.
WARRANTY TERMS​
标题
Warranty Exclusions​
Warranty repairs and claims will ​not​ be accepted in the following cases:
1. Absence of the sales organization's stamp and purchase date in the warranty certificate
2. Damage sustained during transportation or operation
3. Failure to comply with operating conditions
4. Exceeding permissible storage duration or violation of storage requirements
GENERAL WARRANTY TERMS​

​1. Warranty Purposes​

1.1 Provide repair services for manufacturing defects or malfunctions, ensuring minimum repair turnaround time.

These obligations supplement consumer rights under Kazakhstan Law No. 274-IV (2010). Purchaser confirms receipt of defect-free goods by signing this warranty card and agrees to the following terms.

​2. Early Warranty Termination​

2.1 Liquid/insect/foreign particle ingress.

2.2 Damage from mechanical, chemical, thermal, or external factors.

2.3 Violation of storage/transport rules or misuse per operation manual.

2.4 Unauthorized disassembly/repair attempts.

2.5 Use of defective accessories (chargers/cables).

2.6 Operation in extreme prohibited conditions.

2.7 Serial number alteration/removal or mismatch with warranty card.

​3. Service Conditions​

3.1 Customer bears delivery cost to Service Center (SC). Full packaging, warranty card, and no physical damage required.

3.2 Warranty covers repairs/replacements post-diagnosis. No implied warranties (compatibility/software excluded).

3.3 Warranty card = sole service authorization (non-replaceable if lost).

3.4 Replaced parts become seller's property.

3.5 Diagnostic period not extending warranty.

3.6 Preserve packaging ≥14 days post-delivery.

​4. Additional Clauses​

4.1 Diagnostic fees apply if no defect found.

4.2 Repair duration via separate agreement.

4.3 Seller exempt if damage stems from customer misuse.

4.4 ​Exclusions: Consumables (brushes/wiring), rotors/stators damaged by overheating.

Wear-and-Tear Parts Exclusion: Overheated armatures (rotors) and winding coils (stators) void coverage.